It’s harder to “read between the lines” when we don’t have voice tone or body language to help. Professor noted clarification and made changes to course documents for future classes. The course’s virtual office made it easy to communicate, both questions were easily cleared up (and hopefully won’t recur this term) and the entire class was notified of the clarification in case others were also confused.ĭone. Then I chuckled, remembering that I am human, and reminded myself that taking a few minutes to clean up a confusing message is simply part of the ‘job’ of online facilitation. I strive to write simply and clearly, so I was a bit deflated because I had obviously missed my mark. However last time I taught this course, 40% of my students posed the same two identical questions during the course of the class. As an instructor, I am comfortable with the learning platform, I follow instructional design principles and I do my best to communicate clearly. I’ve started teaching my next graduate class for the University of Denver online. You need to look forward to asking and answering questions that clarify meaning, especially at the beginning of the communication. Rather than being frustrated, angry, responding, EXPECT it. You know the phrase, “The best laid plans….”? No matter how slowly and carefully we communicate in the flat medium of the written word, misunderstanding and confusion is inevitable. You can read more about NRDC’s food waste federal policy goals in the Food Loss and Waste Action Plan.The Inevitable Clarification of Written Communication The 2021 Food Date Labeling Act is the kind of leadership we need from the federal government to meet our national 2030 goal to reduce food waste generation by 50% and reduce harmful greenhouse gas emissions that come from wasting food. We need to clear up confusion around date labels once and for all and ensure everyone understands what “best by” and “use by” mean so that less perfectly good food gets tossed. If enacted, this law would require the USDA and FDA to work together to conduct consumer outreach and education about the new date labeling system.
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